Terms of service
Last updated: April 2026
1. Introduction
Welcome to Serilea. By accessing or purchasing from serilea.com, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.
2. Eligibility
By using this website, you confirm that you are:
- At least 18 years of age
- Providing accurate and complete information when placing an order
- Not violating any laws applicable in your jurisdiction
3. Products & Pricing
- All products are subject to availability
- We reserve the right to discontinue any product at any time
- Prices are displayed in the currency shown at checkout and are subject to change without notice
- We make every effort to display product colors and details accurately, however slight variations may occur due to screen settings
4. Orders & Payment
- Placing an order constitutes an offer to purchase, not a confirmed sale
- We reserve the right to cancel or refuse any order at our discretion (e.g. suspected fraud, pricing errors)
- Payment must be completed in full before an order is dispatched
- All transactions are processed securely through our payment providers
5. Shipping & Delivery
- Delivery timeframes are estimates and not guaranteed
- Serilea is not responsible for delays caused by customs, couriers, or circumstances beyond our control
- Risk of loss and title for items pass to you upon delivery
- It is your responsibility to provide accurate shipping information — we are not liable for orders lost due to incorrect addresses
6. Returns & Refunds
All returns and refunds are governed by our Refund Policy, which forms part of these Terms. Please review it at serilea.com/policies/refund-policy
7. Intellectual Property
All content on serilea.com — including logos, images, text, and designs — is the exclusive property of Serilea and may not be copied, reproduced, or distributed without our written consent.
8. Prohibited Use
You agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Submit false or fraudulent orders
- Reproduce or resell any Serilea content or products without authorization
9. Limitation of Liability
To the fullest extent permitted by law, Serilea shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits or data arising from use of our website
- Damages exceeding the value of your original order
10. Privacy
Your use of our website is also governed by our Privacy Policy. By using serilea.com, you consent to the collection and use of your information as described therein.
11. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes your acceptance of the new Terms.
12. Governing Law
These Terms are governed by the laws of England and Wales, in accordance with our registered contact address in the United Kingdom.
13. Contact Us
For any questions regarding these Terms:
- 📧 support@serilea.com
- 📞 +44 7575 413838
- 🌐 serilea.com